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Communications supervision has become one of the most complex and consequential areas of market conduct and compliance. For decades, the focus was largely evidential. Firms captured email, voice, chat and messaging data, stored it in archives, and retrieved it when required by regulators, auditors or investigators. That model no longer reflects either the scale of communications risk or the expectations now being placed on firms.

Resilience has become one of the defining risk and compliance themes of the next market cycle. Firms are operating in a more complex risk environment, where technology dependencies, third-party exposure, operational resilience, regulatory obligations, internal controls and AI governance increasingly overlap.

New research from Parker & Lawrence Research and RegTech Analyst estimates the global RegTech market has reached a conservative total addressable market (TAM) of $245.4 billion, reflecting the growing role of technology within modern risk and compliance functions. The findings come from The Global State of RegTech 2026, a new annual research initiative combining global surveys of 300 senior risk and compliance decision-makers and 100 RegTech vendors, alongside market modellin

Parker & Lawrence’s latest survey data suggests what many in the market already sense: financial crime is the risk domain where GenAI is producing the strongest financial upside. Financial crime is the top-ranked area of GenAI impact for almost a third of respondents, and half place it in their top three priorities for value creation. That reflects how quickly the economics of financial crime have outgrown legacy tooling.

Across studies, the same conclusion emerges: GenAI has collapsed the cost, effort and expertise required to create convincing fake documents, while dramatically increasing attack speed and volume. This has tipped the balance in favour of fraudsters, unless firms upgrade their detection capabilities. Identifying document fraud with AI is emerging as the most effective countermeasure.

The sheer volume of new regulations is increasing at an unprecedented rate, creating a density of obligations that manual processes cannot withstand. For compliance officers, the pressure is relentless: 64% of banking respondents in a recent risk survey cited "managing evolving regulatory change" as a high-priority concern, and 61% see reduced regulatory burdens as somewhat or very unlikely.